Verification & Limits

We comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws & regulations, in line with industry standards. We are obligated to collect information to confirm your identity & reduce risks. The steps below explain how you can increase your spending limits.

Step 1: Create your profile

Click HERE to create your profile. Confirm your phone number & address HERE as a next step.

Step 2: Upload your documents

Upload a clear copy of thes documents in YOUR PROFILE to activate the credit/debit card payment option & increase your spending limits:

  • Front side & back side of your government-issued ID card or the photo page of your passport.

Verification Level: 1

Transaction Limits:  €50 (Daily) / €100 (Weekly)

  • Selfie picture of you holding your government-issued ID card or passport (show the photo page)

Verification Level: 1 +

Transaction Limits:  €150 (Daily) / €300 (Weekly)

  • Proof of residence (a utility bill or statement with your name and address on it).

Verification Level: 2

Transaction Limits:  €500 (Daily) / €1000 (Weekly)

Step 3: Video Chat (Optional – FULL Verification)

After your uploaded documents have been verified and approved AND you have successfully completed 3 transactions on our platform, we invite you to get fully upgraded by completing the final step of verification via video chat.

This verification service is available 24 hours a day 7 days a week.

E-mail us to get in touch with our compliance department. We will send full instructions to your verified e-mail & the upgrade is instant.

Verification Level: 3

Transaction Limits:  up to €2,500 (Daily) / up to €10,000 (Weekly)

 

Warning!

Coin.FM staff will NEVER request money, coins, passwords, or seed phrases via email, video chat, or phone. NEVER trust anyone requesting this sensitive information on behalf of Coin.FM. 

 

*All amounts are in Euros.

**Limits may vary at the sole discretion of management, based on account history & additional criteria.