We comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws & regulations, in line with industry standards. We are obligated to collect information to confirm your identity & reduce risks. The steps below explain how you can increase your spending limits.
Step 1: Create your profile
Step 2: Upload your documents
Upload a clear copy of thes documents in YOUR PROFILE to activate the credit/debit card payment option & increase your spending limits:
- Front side & back side of your government-issued ID card or the photo page of your passport.
Verification Level: 1
Transaction Limits: €50 (Daily) / €100 (Weekly)
- Selfie picture of you holding your government-issued ID card or passport (show the photo page)
Verification Level: 1 +
Transaction Limits: €150 (Daily) / €300 (Weekly)
- Proof of residence (a utility bill or statement with your name and address on it).
Verification Level: 2
Transaction Limits: €500 (Daily) / €1000 (Weekly)
Step 3: Video Chat (Optional – FULL Verification)
After your uploaded documents have been verified and approved AND you have successfully completed 3 transactions on our platform, we invite you to get fully upgraded by completing the final step of verification via video chat.
This verification service is available 24 hours a day 7 days a week.
E-mail us to get in touch with our compliance department. We will send full instructions to your verified e-mail & the upgrade is instant.
Verification Level: 3
Transaction Limits: up to €2,500 (Daily) / up to €10,000 (Weekly)
Coin.FM staff will NEVER request money, coins, passwords, or seed phrases via email, video chat, or phone. NEVER trust anyone requesting this sensitive information on behalf of Coin.FM.
*All amounts are in Euros.
**Limits may vary at the sole discretion of management, based on account history & additional criteria.